A half day course for construction team members to develop their knowledge and skills in communicating effectively with clients with renowned trainer, Bob Bilbrough.
The aim of the course is to provide delegates with an understanding of the principles and practice of communicating positively and effectively with clients. This includes understanding our clients and how to communicate bad news in a positive manner
Please see the full course outline here.
If you would like to book a place please complete and return the Booking Form.